|
Who We Are:
We are Quality Brass, a web-based brass instrument
company. We have been providing quality instruments for over 5 years to
students, parents, comeback players, amateurs, professionals and collectors.
About Our Logo:
The logo we are using was designed by our son, Arthur. If
you have a need for a special custom logo, please contact us at the
Contact link.
What We Do:
We buy/repair/refurbish/sell musical instruments. If you
have an instrument for sale, please click the Buy Yours link. We do
have a large inventory of used instruments so click the For
Sale link to visit our webstore.
FAQs - from questions
received:
Q. Do you have a return
policy?
A. Yes we do! We want you to be
satisfied with your purchase.
We appreciate your business and want you to
be satisfied with your purchase. If you are not completely satisfied with
your purchase, notify us within 7 days of receipt for a refund of the
purchase price less shipping costs.
Q. How do you ship and is
tracking information provided?
A. We ship using most common shippers
including Fedex, UPS, USPS, DHL and others. Once your payment has
cleared, we ship within 1-2 business days and provide tracking information
via email so you can track your package. We insure our packages for
the purchase price ( or higher ) and on larger purchases, will require a
signature on delivery to ensure you receive your purchase.
Q. Do you ship
internationally?
A. Yes we do - absolutely - and to most
countries worldwide! We charge just what the USPS site charges us
on international shipments. Please ask for a quote.
Q. Do you have a phone
number I can call you about an instrument you have for sale?
A. Yes we do. Please contact
us at the Contact link and we will provide our toll-free
number for you to call.
Q. What forms of payment
do you take?
A. We take nearly all forms of payment.
Paypal is our preferred form of payment but we also take credit cards
over the phone. As well, money order, cashier's checks and personal
checks may be used for payment but shipping will be delayed until those
forms of payment clear our bank.
Q. Do you take trade-ins?
A. It depends. At times we
are looking for certain types of instruments and at others, we are not.
Best bet is to contact us at the Contact link and tell us what
you have and what you're looking for.
|