CompanyInfo

Who We Are: We are Quality Brass, a web-based brass instrument company. We have been providing quality instruments for over 5 years to students, parents, comeback players, amateurs, professionals and collectors.

About Our Logo: The logo we are using was designed by our son, Arthur. If you have a need for a special custom logo, please contact us at the Contact link.

What We Do: We buy/repair/refurbish/sell musical instruments. If you have an instrument for sale, please click the Buy Yours link. We do have a large inventory of used instruments so click the For Sale link to visit our webstore.

FAQs - from questions received:

Q. Do you have a return policy?

A. Yes we do! We want you to be satisfied with your purchase. We appreciate your business and want you to be satisfied with your purchase. If you are not completely satisfied with your purchase, notify us within 7 days of receipt for a refund of the purchase price less shipping costs.

Q. How do you ship and is tracking information provided?

A. We ship using most common shippers including Fedex, UPS, USPS, DHL and others. Once your payment has cleared, we ship within 1-2 business days and provide tracking information via email so you can track your package. We insure our packages for the purchase price ( or higher ) and on larger purchases, will require a signature on delivery to ensure you receive your purchase.

Q. Do you ship internationally?

A. Yes we do - absolutely - and to most countries worldwide! We charge just what the USPS site charges us on international shipments. Please ask for a quote.

Q. Do you have a phone number I can call you about an instrument you have for sale?

A. Yes we do. Please contact us at the Contact link and we will provide our toll-free number for you to call.

Q. What forms of payment do you take?

A. We take nearly all forms of payment. Paypal is our preferred form of payment but we also take credit cards over the phone. As well, money order, cashier's checks and personal checks may be used for payment but shipping will be delayed until those forms of payment clear our bank.

Q. Do you take trade-ins?

A. It depends. At times we are looking for certain types of instruments and at others, we are not. Best bet is to contact us at the Contact link and tell us what you have and what you're looking for.

About Us
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